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BruinTech

Image of 16 people, both men and women, standing in an oval with their hands held out to the center of the oval.

Who We Are

BruinTech is a diverse association of Bruin technologists sharing a common mission for advancing technical knowledge and experience, encouraging innovation, and promoting participation among all our members. We strive to establish community relationships and foster professional development throughout the UCLA technical community while promoting digital citizenship through our work with students, faculty, researchers, and staff. 

Join the BruinTech Mailing List!


The first, and one of the best ways to get involved and stay up to date with BruinTech is to join our Google Groups mailing list. 

  • You can join through the Google Groups interface shown here
  • Or you can send an email to this email address to request addition to the Group. 

 


Mission Statement

As the hub of Information Technology Service Delivery and Management, UCLA BruinTech is officially recognized by the Office of Information Technology as an independent advisory body to the University Administration on technology issues. The objectives of BruinTech are to:

  • Support the mission of the University of California
  • Promote, maintain and enhance communication and outreach across IT service and delivery areas within the University community
  • Act as a liaison between IT staff and University IT Administration
  • Promote training and career growth for UCLA staff
  • Document common areas of IT interest, responsibility and Best Practices
  • Promote IT standards and provide the UCLA Knowledge Base as a common repository for IT service delivery and documentation

 

History of BruinTech

BruinTech is a combination and expansion of the groups formerly known as the UCLA Computing Support Coordinator Program and the UCLA Help Desk Consortium. Watch "pechakucha" presentations on the creation and development of BruinTech.

 

Computing Support Coordinator Program

Support for computing within departments and at the desktop is highly decentralized at UCLA. In the years following the 1985 decision to decentralize computing resources, nearly all of the schools and academic divisions have created Local Support Centers, providing support for academic and administrative computing infrastructure within their domain. In addition to providing instructional computing support with computer labs and classrooms, these LSCs maintain school- and division-wide local area networks and, in most cases, provide technical support services to their faculty, staff and students.

In late 1988, recognizing the growing need for technical support within UCLA departments and a consistent interface between central support organizations and departmental computing support staff, Administrative Information Systems (now named Information Technology Services) and the Academic Technology Services (now named Office of Information Technology), joined forces to develop the Computing Support Coordinator (CSC) program.

With the forming of the Help Desk Consortium, many of the discussions from the CSC group were integrated with the HDC.

 

Help Desk Consortium

The HDC was formed in 2008 to promote collaboration among the numerous help desks at UCLA. The group aimed to:

  • Share expertise, solutions, ideas and resources to increase efficiencies
  • Develop IT best practices and operating standards
  • Encourage more specialization and innovation
  • Establish cooperation in navigating IT bureaucracy
  • Facilitate Help Desk IT projects across campus
  • Align IT with the University's mission & vision
  • Increase responsiveness to end-users and customers
  • Encourage professional development for IT staff

Since its conception, the HDC was mostly made up of help desk staff and focused on help desk related issues. As technology evolved, the line between help desks and other specializations of IT have become blurred and many staff now play multiple roles within their organization. The focus of the HDC has broadened beyond help desk issues and has become a forum for staff from different areas of IT to share knowledge.

 

BruinTech

During 2012-2013, the HDC Executive Board launched a rebranding effort to expand the group to include all Bruin “Technologists,” meaning anyone who works in technology, is interested in technology, or considers themselves to be a “techie.” Whether you are in a one-person shop or a part of a large IT organization, you have a place in the new BruinTech group!


Volunteer Opportunities and Programs

We have a number of programs that promote digital citizenship on campus and are looking for volunteers who would like to get out of the office, meet fellow technologists, and contribute to the greater good of IT at UCLA. This is a wonderful opportunity for building relationships across campus and for participating in the campus-wide effort to make every citizen of UCLA into a digital citizen.

 

First Fridays

In partnership with the UCLA Emeriti/Retirees Association, BruinTech provides a bi-monthly open clinic for emeriti/retirees to get one-on-one help on specific technology problems. Our volunteer technologists sit with emeriti and retiree clients to help them with questions regarding their electronic devices and other applications, including cell phones, digital cameras, email attachments, message retrieval, MS Office applications, and much more. Volunteers can come for as much time as they are able to and will get paired up with a client based on their skillset. We do not provide any “repair” work for the clients, so volunteers do not need to be from a very technical background or know how to fix computers. Our goal is to help bring the emeriti and retiree population into the digital age by allowing them feel comfortable with the technology. 

We hold these events every other month on the first Friday of the month - October, December, February, April, June (excluding summer).  Check out our events calendar for more information about the next First Friday session.  You can contact bruintech@ucla.edu for more information or subscribe to the IT Peace Corps mailing list to get information about how to volunteer.

 

Technology Speed-dating

An event aimed at enhancing IT literacy and innovation among UCLA Faculty, through tech speed-dating, faculty are introduced to productivity tools in 10-minute intervals that will help save them hours in their teaching and research. Volunteers will have 10 minutes to explain what a particular productivity tool can do, give a brief demo, and show how to get started. Each tool can be demonstrated up to 6 times at each event, depending on the length of the event. Sample tools that have been presented in the past are: Skype, Google Docs, Dropbox, Prezi, Evernote, Doodle, and more!

 



For additional resources, news, events, or to get involved please visit the new BruinTech website!

 


Contact

Email BruinTech at bruintech@ucla.edu | Find us at Facebook | Follow us on Twitter | Join us on LinkedIn